Support
Answers to common questions, plus how to reach us if you need a hand.
Email us at support@bevvies.app and we'll get back to you. You can also send feedback directly from the app via Settings → Send Feedback.
Frequently asked questions
How do I check in at a venue?expand_more
Open the venue's detail page from the map or Explore tab and tap Check In. You can check in at the same venue again after a 30-minute cooldown.
Why can't I check in again yet?expand_more
Each venue has a 30-minute check-in cooldown to keep the leaderboard and challenge progress fair. The check-in button shows how many minutes are left before you can check in again.
How do points and badges work?expand_more
You earn points for check-ins, ratings and completing challenges, and badges unlock automatically as you hit certain milestones. Bronze badges are free for everyone — silver, gold, diamond and amethyst tiers require Bevvies Pro.
What does Bevvies Pro include?expand_more
Pro unlocks the ability to create your own challenges, submit venue edits, and earn silver, gold, diamond and amethyst badge tiers. You can manage or cancel your subscription any time from the App Store or Google Play.
I spotted incorrect venue information — how do I fix it?expand_more
Open the venue's detail page and tap Suggest an Edit. Edits from free and Pro accounts go to a review queue; Verified Author edits go live immediately.
How do I delete my account?expand_more
Go to Settings → Delete Account in the app. This permanently deletes your profile, check-ins, ratings and other personal data. See our Privacy Policy for full details.
Something's not working — how do I report a bug?expand_more
The fastest way is in-app: Settings → Send Feedback, and choose "Bug Report". You can also email us directly at support@bevvies.app.